CALL CENTER TRAINING
Opportunities are easily available in Call Centers and its related fields. Training will help you get easy placements and will complement your performance. More than 11,500 candidates have been trained and placed in many reputed companies.
We are providing excellent training & placement in Domestic & International Call Centers.
TRAINING MODULE
- INTRODUCTION TO CALL CENTER
- What is Call Center
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Types of Call Center
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Technology used in Call Center
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Requirements of a Call Center Executive
- ACCENT NEUTRALIZATION
- Types of Accent
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Passage for Reading
- PERSONALITY DEVELOPMENT
- Group Discussion
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Presentation About Different Products.
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Time Management
- AMERICAN ACCENT
- Introduction to American Accent
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Listening Skills (Conversation In American Accent)
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Documentary File in American Accent
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Telephone ethics
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Communicate Effectively
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Tackle Challenging Situations
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Master Essential Skills
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Conduct Teleconferences
- INTERVIEW SKILLS
- How to Succeed In an Interview
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FAQ’s in Interviews
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Building Confidence
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